Terms and Conditions

The following terms and conditions are effective from the day they are published on 88/88/8888 and these terms and conditions may be revised from time to time by Munaqes, in which case your continued use of our platform after any changes to it shall be deemed acceptance by you of all such changes.

Therefore, we encourage you to visit this section frequently to be aware of changes being made to the site. Such modifications are effective on the day they are posted.


Munaqes is an integrated electronic platform that transfers the entire bidding process to the digital world, and facilitates communication and negotiation between the bidder and the service provider. It is registered at the Ministry of Commerce and Industry under Commercial Registration No. 00000000000.

 

Munaqes platform manages various types of biddings by providing the opportunity for the bid caller to present his bidding and reach the best offer with integrity and impartiality. It also provides those wishing to submit offers the opportunity to participate in the bidding and provides them with equal opportunities without bias or preference for a particular supplier or service provider.


Munaqes manages your bids very professionally, easily and quickly, and is not limited to companies in a specific sector, but rather includes all companies in all fields: commercial, industrial, medical, construction and architectural.

Even individuals can bid on their services easily through the platform.

 

The cost of our service is the monthly or annual subscription that you pay to register in our application.

The aforementioned terms of use are considered a binding legal agreement between you (whether you are a person or an organization) and Munaqes Company (the Munaqes electronic platform), which is the owner and developer of the platform and the trademark "Munaqes".

 

This agreement regulates your use of Munaqes platform and the services it provides. Both “you” and “your” refer to the user of Munaqes Platform.

 

Please read these terms and our usage policy carefully before starting the use and bidding. Using Munaqes platform means fully agreeing to the terms, policies and provisions.

Entering or registering on the platform and using it in any way that includes obtaining any service or information from or through a bidder, is an implicit acknowledgment that you have read and understood these terms, and are bound by them and that any operations on or through the platform are subject to these conditions and the privacy policy.


These terms and conditions determine and control your use of Munaqes platform, as your use of our platform (Munaqes platform) is considered a full acceptance of all of these terms and conditions, and if you do not agree with them or any part of them, you must refrain from using the platform.



License to use the site:

Unless otherwise indicated, we own the intellectual property rights in the Website and the materials on it and, subject to the license below, all such intellectual property rights are reserved. You may view, download for storage purposes only, and print pages of the Website for your own personal use and subject to the restrictions set out below and elsewhere in these Terms and Conditions.


Subscriptions:

(1) Munaqes platform has the right to give free subscriptions for the purposes of promoting the platform, and Munaqes platform has the right to cancel the free subscriptions without notice or compensation at its sole discretion without the need to give reasons.


(2) Munaqes platform provides a set of subscription bundles, which are as follows:

  • Single account: It gives one user the access to launch bids and the access to submit offers (when being invited by the bid caller), and enables him to enjoy an unlimited experience of using all Munaqes services for one single account.

Its cost is 1350 SAR in case of monthly subscription, and 13500 SAR in case of Annual subscription.

  • Plus bundle: It grants an account admin and an extra user access to launch biddings and access to submit offers (when being invited by the bid caller) in addition to access to the additional user's account through the admin’s account, to supervise and follow up on all submitted offers and biddings.

This package enables its users to enjoy a unique user experience for all Munaqes services, in addition to additional features for the admin account.

The cost of this package is 1998 SAR in case of monthly subscription and 19980 SAR in case of annual subscription.

  • Pro bundle: It grants an account admin and two extra users access to launch biddings and access to submit offers (when being invited by the bid caller) in addition to the authority to access the two accounts of extra users through the admin's account, to supervise and follow up on all submitted offers.

This package enables its users to enjoy a unique user experience for all Munaqes services, in addition to additional features for the adminaccount.

The cost of this package is 2998 SAR in case of monthly subscription and 29980 SAR in case of annual subscription.

  • Customized bundles: They are distinguished from other packages by the ability to add an additional number of accounts up to 10 accounts, in addition to the authority to access the accounts of additional users through the admin’s account, to supervise and follow up all submitted offers and bids, and of course the authority to call for bids and the authority to submit offers (when being invited by the bid caller) from the Administrator account and additional user accounts
  • The cost of Customized bundles depends on the number of additional accounts.


(3) Munaqes platform has the right to change and modify the prices of subscriptions, and the new prices will apply to the user when subscribing or renewing the subscription.


(4) The user is not entitled to refund the subscription value paid for any reason, nor is the user entitled to request stopping the subscription during its validity period.


(5) Munaqes platform allows the user to use the platform according to the purposes intended for it and in accordance with the terms and conditions and the privacy policy of the site.


(6) Munaqes  platform provides a mechanism for upgrading the subscription package in case that the user wishes to upgrade the subscribed package, and the user will be required to pay the difference in the cost of the package price for the remaining period of the subscription.


(7) Paid subscriptions expire at the end of their term. If the user wishes to renew the subscription, he must review the prices of the packages and subscribe to the appropriate package. Which means that the subscription does not renew automatically and expires at the end of its term.


(8) Munaqes platform reserves the right to cancel the subscription of any user at any time and without warning or compensation in case that the user violates any of the terms and conditions of the Munaqes platform or its privacy policy.


Agree to automatic renewal:

By subscribing to any of the paid services on the Munaqes Platform, you acknowledge and agree that your subscription will be automatically renewed at the end of each subscription period unless you cancel it before the renewal date.
You authorize us to charge the applicable subscription fees using the payment method you provided at the time of registration or updated thereafter.
You may cancel the auto-renewal feature at any time through your account settings on the platform.
If not canceled, your subscription will be renewed under the same terms, and you will be notified accordingly in accordance with applicable regulations.


Platform usage rules:

The user of Munaqes platform must comply with the following:

(1) That all information entered by the user is true and accurate.


(2) In case that a subscription is created in the name of a legal person, the representative of the legal person undertakes that he is authorized to represent the legal person and has all the necessary powers to use Munaqes platform. In case that he is not qualified to represent the legal person or if he does not have all the necessary powers, he shall bear all the damages and losses incurred by any person, including Munaqes platform and the legal person.


(3) Ensure the legality and legality of all services and goods required to be provided in the bidding and displayed on Munaqes platform.


(4) It is prohibited to use Munaqes platform for any illegal or unlicensed purpose or in violation of any of the laws or regulations in force in the Kingdom of Saudi Arabia.


(5) Compliance with all terms and conditions of Munaqes platform, any regulations and laws applied in the Kingdom of Saudi Arabia, and any commercial norms or international laws, and ensuring the integrity, regularity and legality of all uses of the site.


(6) The user is not entitled to collect information from Munaqes platform for the purpose of displaying or using it on other sites.


(7) The use of Munaqes platform only for the purpose for which it was intended, which is to call for a bidding or bid with integrity on legitimate goods or services.


(8) The site is not intended for use by children, so it is not permitted to use it for those under eighteen years of age.


(9) It is prohibited to change, modify or prejudice the intellectual property rights of Munaqes platform.


(10) Munaqes platform allows all participants in the bidding and the bid caller to communicate through a common platform to exchange messages with each other to achieve the principle of integrity and transparency. The user is prohibited from using inappropriate words or phrases, disclosing any confidential information, threatening other users, or abusing any party or Sharing inappropriate or immoral content in any way, and the platform reserves the right to cancel the user’s subscription, without prejudice to the right of the victim to take any legal action available against the user who committed the violation.



What you shouldn’t do:

  • Republish materials from this site on other sites without express and clear reference to Munaqes platform.
  • Selling, renting or licensing materials from the website without consulting the administration of Munaqes platform or obtaining permission from the Munaqes platform.
  • Taking credits for creating Munaqes Platform Materials
  • Distorting materials from Munaqes platform and then referring to Munaqes platform after distorting the form and basic content of the materials, as the administration of Munaqes platform provided the materials with the knowledge that they are valid for the correct use.


Acceptable Appropriate Use:

  • You must refrain from using the Bidding Platform in any way that causes, or may cause, damage to the Site or impairs its availability or accessibility, or use it in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity .
  • You must not use the Bidding Platform to reproduce, store, host, transmit, transmit, use, publish or distribute any material that contains (or is linked to) any spyware, computer virus, Trojan horse, worm or recorder. Keystroke Logger, rootkit or any other malicious or malicious computer software.
  • You must not engage in any structured or automated data collection activities (including without limitation getting rid of the data, scraping it, extracting or collecting it) on or in connection with our Platform without our express written consent.


Requesting documents to verify the user’s identity:

Munaqes platform has the right to view a copy of the user's personal identity or commercial register and any other documents to verify the user's identity in order to achieve a safe work environment. In case of non-approval, the platform reserves the right to cancel the subscription without notice or compensation.



Access restriction:

Access to certain areas of the Platform is restricted, and we reserve the right to restrict access to other areas of the Platform or indeed the entire Platform, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our Platform or other content or services, you must ensure that your user ID and password are kept confidential. We may disable your user ID and password at our sole discretion and without notice or explanation.


Limited Warranties:

Although we strive to ensure the accuracy of the information on Munaqes platform, we do not guarantee its comprehensiveness or accuracy, and we are not committed to ensuring that the platform remains available or that the materials on the site remain constantly updated. We exclude to the fullest extent permitted by applicable law all representations, warranties and conditions relating to the platform and its use (including without limitation any warranties implied by law as to satisfactory quality, fitness for purpose and/or reasonable use). of care and skill).


Waiver of liability:

Nothing in these Terms and Conditions (or anywhere else on Munaqes platform) excludes or limits our liability for fraud, death or personal injury caused by our default or negligence, nor from any other liability that cannot be excluded or limited by law and duty application. Subject to this, our liability to you in connection with the use of Munaqes Platform or under or in connection with these Terms and Conditions whether in contract, tort (including negligence) or otherwise, will be limited as follows:

  • (a) We shall not be liable for any consequential, indirect or special loss or damage.
  • (b) We shall not be liable for any loss of profit, income, revenue, expected savings, contracts, business, goodwill, goodwill, data or information;
  • (c) We shall not be liable for any loss or damage arising from any event or events beyond our reasonable control.


Compensation:

You hereby indemnify and hold us harmless from any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisors) incurred or incurred and arising for a breach by you of any provision of these terms and conditions.


Munaqes platform disclaimer:

(1) Munaqes platform provides a secure platform for submitting bids and is not responsible in any way for the legality of the materials or services required in any of the bids and the user of Munaqes platform is fully responsible for the legality of the materials and services that are displayed on the site. The user is also fully responsible for fulfilling all licenses, permits and any regulatory requirements for providing the service or supplying the commodity. The user is not entitled to pay ignorance or deceit in case that he is not sure that these requirements are met, whether he is a bidder or the bid caller. The site is not responsible in any way, directly or indirectly, for the irregular use of the site by any of its users, and the site has the right to inform the competent authorities of any violation committed by any of the users, and there is no responsibility on the site in case of failure to report. The user who commits the violation bears full responsibility, whether criminal, penal, or otherwise, for example, but not limited to. The user also bears fully compensating the affected parties, whether directly or indirectly, and paying any fines or fees to the concerned authorities as a result of illegal use or violation committed by him.


(2) Munaqes platform provides the bid caller with the prices of all submitted offers and shows the lowest-priced offer according to the data provided by the bidders. Munaqes platform is not responsible in any way for the inability of the lowest bidder to fulfill its obligations, as the role of Munaqes platform is limited to providing the bid caller with the offer. The lowest price after analyzing the data and information provided by the bidders without any responsibility for the quality, efficiency or specifications of the lowest offer.


(3) Munaqes platform is not responsible in case that the bid chosen by the bidder is not the lowest priced offer as a result of false information provided by a user or by the bidder that led to incorrect or inaccurate result of the bid provided by Munaqes platform. It is not responsible for any false information provided by any user that may cause harm to others, directly or indirectly.


(4) Munaqes platform is a means of negotiation and bidding and prices and is not responsible in case that the bid chosen by the bidder is not the lowest price bid or in case that the bid is not awarded to any of the offers submitted through the platform.


(5) The Bid caller has the right to extend the bidding period, cancel it, or send additional invitations.


(6) Munaqes platform seeks to provide a safe and uninterrupted service that works effectively, but Munaqes platform does not guarantee that the service will not be interrupted or disrupted, because the service may be interrupted for reasons beyond the control of Munaqes platform, such as the presence of technical faults, delays in the service, or the delay in displaying the information entered by the user. In these cases, the platform is not responsible for any material or moral damages or losses, direct or indirect, to any person as a result of service interruption, delay, or a malfunction in the website of the auction.


(7) In case of a lawsuit or a claim filed against a user of the site, the entire responsibility of Munaqes platform is disclaimed, whether directly or indirectly, and no party has the right to enter Munaqes platform in the lawsuit, either directly or indirectly.


(8) In case that the platform is exposed to any legal liability, damages, or any claim by any third party as a result of any of the site users breaching any of the terms and conditions of the platform, or any act or omission contrary to the regulations, in this case the responsibility of the platform is fully disclaimed. The user shall compensate Munaqes platform for any material or moral damages to the right to the platform and any fees or legal costs or any other amounts incurred by Munaqes platform as a result of the user's violation of these terms and conditions.


Jurisdiction:

The terms and conditions of Munaqes platform are subject to the laws and regulations in force in the Kingdom of Saudi Arabia, and in the event of any dispute arising over the interpretation of any of its provisions, it shall be referred to the competent court in the Kingdom of Saudi Arabia.


Complaint Mechanism:

You can submit various complaints to Munaqes administration through the complaints email address:

mmmmmmm@ggggg.org


 Or you can contact us on the following numbers:

9999999999


Breach of Terms and Conditions:

Under these Terms and Conditions and without prejudice to our other rights, if you breach these Terms and Conditions in any way, we may take certain action as we deem appropriate to deal with the breach including suspending your access to Munaqes platform and/or preventing you from entering it and/or blocking access to computers, that use your IP address, to the Site and/or contact your Internet Service Provider to request that your access to the Site be blocked and/or that lawsuits be filed against you.


Alteration and modification:

We may review and revise these Terms and Conditions from time to time, and apply the revised Terms and Conditions to the use of our online platform (Munaqes) from the date of their publication on our website, so please check this page regularly to ensure that you are familiar with the current, up-to-date version.


Amending the terms and conditions of Munaqes platform:

Munaqes platform has the right to change and amend these terms and conditions at any time without the need to notify users, and your continued use of the platform is considered approval of the latest amendment to the terms and conditions and privacy policy of Munaqes.


Last but not least:

In case of any error or invalidity of any provision of these Terms and Conditions, the rest of the Terms and Conditions shall remain valid and applicable.