The following policy is effective from the day it is published on 88/88/8888 and these policies may be revised from time to time by Munaqes administration, in which case your continued use of our platform after any changes to it shall be deemed acceptance by you of all such changes.

Therefore, we encourage you to visit this section frequently to be aware of changes being made to the site. Such modifications are effective on the day they are posted.

Munaqes takes steps intended to meet privacy principles and requirements with respect to personal information under applicable privacy legislation. This Privacy Policy applies to services offered by Munaqes, whether through Munaqes website or any of its applications. Munaqes cares about your privacy and is committed to protecting it by adhering to the Policy.

This Policy describes the information that we collect from you as part of the normal operation of our services and what may happen to that information. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices to protect the Confidentiality and Privacy of our users. For the purposes of this Policy, personal information means any information provided by any user of Munaqes Platform or application whether an individual or a legal entity.

By using Munqes Platform or Munaqes application , you acknowledge that you have read and understood this Privacy Policy and you expressly consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. 

Collection and use of personal information

In order to use certain features of our Platform, we may request that you provide certain personal information. We only collect personal information that is necessary to provide you with our services. 

• If you wish to create an account and/or subscribe on Munaqes Platform, we may collect your name, business email address, phone number, and other information about you and/or your company. Information from your account will be used to facilitate the service(s) you request. Amongst other things, we use your information to troubleshoot problems; customize your experience; detect and protect us against error, fraud, and other criminal activity. We may compare and review your personal information for errors, omissions and for accuracy. In certain cases, we may verify this information to ensure only professionals from a specific field have access to our services.
• We automatically collect certain information about your device, including information about your web browser, your Internet Protocol address, your time zone, and some of the cookies that are installed on your device. Furthermore, as you browse the site, we collect information about the search terms that have referred you to our online platform, and information about how you interact with “Munaqes platform”
• If you make a payment through Munaqes Platform, we will collect the information necessary to process the payment. This includes your name, credit card number, credit card expiration date and the address linked to your credit card.
• If you use the contact feature on our Site, we may collect your name, email address, phone number, job title, and other information about your company. We use this information to respond to your request or comment. If you send us emails or letters, we may collect such information in a file specific to you.
• If you subscribe to a mailing list, we will collect your name and email address to send you emails about various news and promotions around the Solution to which you subscribed. Even after subscribing to one or more newsletters and/or opting in to one or more offers to receive marketing and/or promotional communications from us, you may elect to modify their preferences by following the “Unsubscribe” link provided in an email or communication received.
• When you visit our Site, we may collect information about your visit through cookies and similar technologies (see our section on Cookies and other tracking technologies for more information).
• Munaqes may transfer personal information to third-party service providers  that perform services on our behalf, such as call center services, billing, marketing, information technology, data hosting and processing services.
• Munaqes may disclose personal information as necessary to allow it to perform its services as an auction platform by sharing the required information between users and to evaluate the bids.
• If you issue a tender or submit an offer to participate in a tender or a bid the information you provide would be displayed to the public on our Platform or sent to concerned party according to our procedures. This information could be also used to improve your experience by knowing your field of business and sending you notifications and invitations to participate in bids.

We may also use the personal information we collect to communicate with you, including through tailored marketing messages and transactional emails, about products and services offered by, to conduct, process and complete transactions with clients, to meet legal, regulatory, insurance, security and processing requirements, or as permitted or required by law.

Unless otherwise permitted or required by applicable laws or regulations, we will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. Furthermore, Munaqis does not sell your information to third parties.

Collection and use of Customer Data

Certain services may require our clients to provide us with their customers’ personal information. When we collect and use personal information on the instructions of our customers, we are acting as a service provider/data processor to that client, processing personal information on their behalf, and we refer to this data as “Customer Data”. We may also use Customer Data on an aggregated basis and we may share this data with other users as deemed needed to provide the service that Munaqes offers. 

Munaqes is an online auction platform, thus, we rely on sharing of personal and business related information between our users. Therefore, we rely on our clients to comply with all applicable privacy laws when collecting, using, or disclosing personal information through the service.

Disclosure of personal information

Munaqes will only disclose your personal information with your consent or if it has legal authority to do so, such as in the following contexts:

• We may use and disclose personal information in the context of a business transaction, in connection with the proposed or actual financing, securitization, insuring, sale, assignment, or other disposal of all or part of Munaqes, or our business or assets, for the purposes of evaluating and/or performing the proposed transaction. Assignees or successors of Munaqes, or our business or assets, may use and disclose your personal information for similar purposes as those described in this Policy.
• Munaqes may disclose personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements, and as otherwise with your consent, or as permitted or required by law. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, province, telephone number, email address.

How your data is used___________________________________

• We use some of the information we collect to help us detect potential risks and frauds, especially your ID. And in general to improve the performance of Munaqes platform to the best level. 
• We use the Personal Information that we collect generally in relation with the biddings made through Munaqes platform, or to communicate with you, and to provide you with information related to our services when the information is in line with the preferences you have shared with us or the information we collected based on your activity on Munaqes platform.

Cookies and other tracking technologies

When you visit our Site, we use cookies and similar technologies to collect information about your visit to our Site to remember your preferences and settings when you navigate through our Site. The information collected include: your IP address, the date and time of your visit, the pages you visit, the features you use, the referring URL you came from and which one you go to after, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with our website), your browser type and selected language.

We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community, and to improve our services. We may use both session and persistent cookies. 

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preference. In some instances, tracking tools used by third-party service providers may be disabled. 

Security

We take reasonable steps to protect the personal information in our custody or control using physical, electronic or procedural security measures, including firewalls and encryption, that are appropriate having regard to the nature and sensitivity of the information. We take reasonable measures to limit access to this data to authorized employees and contractors who need to know that information in order to perform, develop or improve our Services.

• Please note that the safety and security of your information is also your responsibility. If you have chosen a password to access certain parts of the Solutions, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone. 

• We regularly check our website (Munaqes) and our mobile application (Munaqes app) for security breaches and Bugs in order to ensure that your visit to our platform is as safe as possible. We also protect our online platform with a web application firewall that filters and monitors traffic between the web application and the internet. This firewall detects and blocks common bugs in the application layers at the edge of the network . 

• We provide the feature of using a secure server. All sensitive information is transmitted via SSL technology and then recorded in our Payment Gateway Providers database, so that such information is only available to individuals who are granted special access rights to these systems and who are required to keep the information confidential. 

• We also ensure that all of our data is password protected, and that data can be accessed through multi-factor authentication. Not all members of Munaqes administration team have access to any data that is collected, as only individuals with specific roles are allowed to view the data that is collected. When your data is stored on our servers, we pseudonymised and encrypt it to maintain anonymity and provide an extra layer of security in case of a data breach

Accessing, correcting and deleting personal information

• It is important that the personal information we hold about you is accurate and up to date. Please keep us informed if your personal information changes. By law, you have the right to request access to and/or correction of the personal information we hold about you.

• The criteria used to determine the period of storage of personal data is the statutory retention period, and after the expiration of that period, the corresponding data is automatically deleted. 

• We only process and store your personal data for the period necessary to fulfill the purpose of the storage. Accordingly, if we have your email address because we provide certain services to you, we will keep the email address for as long as we provide you with those services. 

• Basically, we keep your data until your account is deleted. You can view the data we collect from you at any time, and you may request that we delete it at any time by accessing your account settings.

• you wish to review, verify, correct, or withdraw your consent to the use of your personal information, you may also send us an email to request access, correction, or deletion of any personal information you have provided to us. We may not accept a request to change information if we believe that the change would violate a law or legal requirement or result in incorrect information.

• Before providing you with access to your information, we may ask you for specific information to help us confirm your identity and right of access, and to provide you with the personal information we hold about you, or to make the requested changes. In some cases, applicable law requires us to refuse to provide you with access to some or all of the personal information we hold about you, or that we may have destroyed, erased or made anonymous in accordance with our legal record-keeping obligations and privacy best practices.

• Please note that if you request deletion of certain information, we may not be able to provide you with certain services. We will explain the consequences of deletion at that time to assist you in your decision.

• If we are unable to provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. Such restrictions may include, for example, information about another individual that would reveal their personal information or confidential business information, or would be prohibitively costly to provide.

• You have the right to obtain confirmation as to whether or not your personal data is being processed. You can contact us at any time to claim this right. 

• You have the right to request information that we are currently processing. You may also require the following for processing purposes; the categories of personal data concerned; the beneficiaries or categories of recipients to whom the personal data has been or will be disclosed, in particular the beneficiaries located in third countries or international organizations, and the intended period during which the personal data will be stored, where possible. 

• You have the right to notify us of a change in your information when the information we have on file is no longer accurate. In view of the purposes of the processing, you have the right to complete incomplete personal data. 

• You have every right to request the erasure of personal data without undue delay. 

• You have the right to receive personal data relating to you provided to the controller, in a structured, commonly used and machine-readable format. 

• You have the right to object, at any time, to the processing of your personal data. We will not process personal data where you object to this, unless we have legitimate and compelling reasons to process the data that would obscure your interests, rights and freedoms, or the establishment, exercise or defense of legal claims. 

• You have the right to withdraw your consent to the processing of your personal data at any time.

The disclosure of the information to a third party________________ 

• We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, not including trusted third parties who assist us in operating our Platform, conducting our business, or providing you services, so long as those parties agree to keep such information confidential. 

• All payment details and personally identifiable information will not be stored, sold, accessed or recorded by any third parties.

• We share the information you provide in bids between users in order to be able to perform our services.
• In some cases we would be required by law to share you personal information to comply with certain requests by legal authorities and exercise or defend legal claims;

Third party links_____________________________________ 

• We may list or offer products or services offered by a third party on our Platform. These third party websites have separate and independent privacy policies. Consequently, we have no responsibility or liability for the content and activities of these linked websites. However, we seek to protect the integrity of our platform, and we welcome any feedback or comments about these sites.

Privacy Policy changes

This Policy may be revised from time to time by Munaqes. Your continued use of our Plateform following any changes to this Policy constitutes your acceptance of any such changes.

Therefore, we would encourage you to visit these sections frequently in order to be aware of changes being made to the site. Modifications are effective on the day they are posted

Contact Us_________________________________________

Contact us If you have any questions regarding the Privacy Policy, you can contact us directly here.